If you have Aetna and you’re looking for a therapist on Long Island, you have more options than you might think. Aetna is one of the most widely accepted plans in New York. The hard part isn’t coverage. The hard part is figuring out what you’ll actually pay.
Step 1: Find your plan name
Aetna isn’t one plan — it’s dozens. Look at your insurance card. You want the plan name (something like “Aetna Open Choice PPO” or “Aetna HMO”) and your member ID.
Step 2: Call the number on the back
The behavioral-health phone number is usually on the back of the card, often separate from medical. Ask three questions:
- What is my copay for outpatient mental-health therapy?
- Do I have a deductible I need to meet first?
- Do I need a referral?
Step 3: Let us do it for you
If you’d rather not make the call, send us your card info via our contact form. We verify Aetna benefits in 24 hours and email you the answers in writing.
At the session
You’ll pay your copay at the time of service. We bill Aetna for the remainder. That’s it. No surprise statements weeks later.